Notice
We’re moving to a new support system
We are sunsetting our existing help and ticket systems at help.terrificsupport.com and tickets.terrificsupport.com. These systems will no longer be available.
Your tickets are safe
All open tickets will be migrated to this new system. You can log in here to view your support history and continue any open conversations.
New services and features
We’re introducing new services, and the new system will include features like automatic monitoring of your websites in the near future—so we can help you stay on top of issues before they become problems.
Pricing for legacy users
If you’re an existing customer from the previous system, your pricing is unchanged. You’ll keep the same rates and terms you had before; only the support platform is changing.
If you have any trouble logging in or accessing your tickets, please contact us at: